This Cosmos tour far exceeded my expectations. Being a cheaper tour I wasn't expecting too much, but I was very pleasantly surprised. It was very professionally organised and the tour director, Jorge, went out of his way to ensure everyone's needs were met. The driver, Teles, was also amazing and we all were in awe of his driving skills and he returned us safely without incident.
Being a solo traveller I chose to pay the single supplement. With the exception of one hotel, I was very happy that I wasn't given a tiny room every night. The hotels were of a good standard and the included breakfasts were varied and plentiful. It was nice porterage was included at the hotels. The hotels were all quite well situated, except for two, but they were very close to public transport. The included dinners were reasonably good but the one in Porto was excellent.
I chose two optional tours , Cascais and Sintra, which was good as you got to see something more than the city. The other was the Douro River cruise. This was a nice way to end the day and the meal was quite good also. Other travellers really enjoyed the Flamenco Show and the Fado night. If you take the Madrid optional tour it doesn't leave you any free time to explore the city unless you stay on after the tour ends. Some travellers complained of this. On the whole the the included excursions were very good however the Generalife Gardens at the Alhambra were quite rushed. I would have liked more time here as, to me, it was the highlight of the tour. I didn't really like the city tour of Lisbon or Madrid as you mainly just drove around looking out the window of the bus. You could go back but there wasn't really enough time.
Our tour group were a great mix of Australians, New Zealanders, Canadians, Americans and a few Indians. Everyone got on fantastically and it made it a wonderful and memorable holiday. Many thanks to Hannah at Global Journeys for all her help and organisation. I will definitely use Global Journeys and Cosmos again when I travel.