Cosmos Tours

Seven Countries, Venice & Paris Reviews

28 Seven Countries, Venice & Paris reviews from past travellers that booked with Global Journeys.
4.36
AVG. RATING 4.36 / 5
28 Reviews
5 Star
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Awesome Europe experience   0 , NSW, Australia, Nov 2023
We did the 7 countries in 10 days tour; it was a well-organised trip and whatever was promised, it happened; no surprises; can I say our amazing Tour Director Luigi has been great, very knowledgeable and giving us extra places to visit as long as time permits, making sure our visit to a country is all well-spent and worth the long drives from one country ...read more to the next. Our coach driver Mateo is the best driver, he drove us everyday in safety and we can all rest and sleep soundly on our seats. Moreover, he always keeps our coach neat and tidy. Thank you for this wonderful experience and great value for the cost of the tour; all the hotels were good and clean (Novotel, Accor Group). Will definitely plan our next holiday with Global Journeys.
Disappointed 2 , QLD, Australia, Aug 2019
Very disappointing tour. Tour Director and driver both very rude and they had very little knowledge of points of interest or historical significance. All information was read from a photocopied sheet as she sat in the front of bus before we arrived at a destination. Unable to answer questions put to her.

We were all treated like naughty children ...read more and admonished for being 1 minute late. Most stops were at truck stops and it was very slow to use bathrooms and get food. We spent most of our days having free time and then arriving at our evening hotels usually after 7. No time for shower before dinner. It took a ridiculous amount of time for keys to be distributed even once we arrived. At some locations room keys opened more than one door and some rooms had 2 lots of people allocated to them.

The accommodation was of a very poor standard most evenings and on 3 nights we had to collect our luggage from the bus and take to our own rooms. The following morning we had to get our luggage out to the bus ourselves. We were usually in trouble for not doing that right either.

Some Optional tours were very poor. The sightseeing tour in London €32 per person and lasted 2 hours with a guide who was very rude and pompous. We had to run to keep up with him and we are fit. Very unpleasant start to our trip. The Gondola ride in Venice was something we were really looking forward to but our tour guide (Tim) allocated us to gondolas. Our Gondola had 6 of us in it. 1 person weighed 185kg his father was 135kg and his mother 100kg. Paul is 100kg, Kevin 92kg and Loretta 65kg. This was ridiculous and we spent our entire ride terrified and trying to balance the boat. The tour guide would take no responsibility and we believe we should have our money refunded for this extremely unpleasant experience.

I could go on with a lot more examples of the very poor standard of this tour. My tour in Ireland was not perfect but at least the guide and our accommodation was of a good standard. Kevin has been on Costsaver, Trafalgar and On the Go tours and each time the drivers and tour guides were friendly, approachable, knowledgeable, helpful and informative. Neither of us would ever recommend Cosmos to anyone.
In safe and experienced hands   2 , TAS, Australia, Jul 2019
This was my first time on a coach tour and it won't be my last. The pace was quick but our guide made sure we saw the best and made the most of every minute. We didn't have to worry about a thing, and only had to focus on enjoying ourselves. Our guide in particular was very knowledgeable about European history and politics. She also used her extensive ...read more experience to get us to locations before the crowds, making sure we were well prepared.
10 Days Seven Countries 8 , New Zealand, Apr 2018
Fantastic tour through major parts of Europe. Excellent introduction if you have not had a chance to do one of these tours. Our tour guide (Sonia) was very well versed in every aspect of the tour. Her local knowledge, sense of humour and pace made it a well rewarded trip.

We recommend extra days in London prior to the start of the tour and after ...read more the tour , in Paris, as both cities have alot to offer. The coach was brand new, with good facilities on board. We had a very good driver, Guillermo who was always on time and ahead of schedule. We can now look forward to another tour.

Our thanks to Leanne (Global Journeys) for organising this tour.
Seven Countries, Venice and Paris 4 , NSW, Australia, Jul 2017
This tour of seven countries plus Venice and Paris was absolutely fantastic. We really enjoyed our everyday activities, our tour director was excellent, our driver was good, the places we saw were stunning and we are looking forward to booking our next holiday with Global Journeys. This tour made our holiday dreams become reality. Thank you so much ...read more Jemma Rosen for organising our trip.
Worry free holiday 3 , New Zealand, Jan 2017
This was a fabulous way to see a lot of Europe in a short space of time. I enjoyed not having to worry about anything as everything was taken care of which made it really easy. Our group was quite small (15 people) which was good and bad. Made it more difficult to book excursions and many of the group were very conservative and didn't mix with others ...read more which was odd. Would probably choose to go with a bigger group of friends next time for this reason. Accomodation started off excellent but slowly went down hill. Our Paris accommodation was awful! Terrible bed meant no sleep for two nights and very unhelpful staff at reception which was a shame as it was the last accommodation of the trip and left a bad taste for us. London and Amsterdam accommodation were both excellent! I would travel at this time of year again as it was a lot quieter which was great. We also had the bonus of going up the Eiffel tower which was definitely a highlight! Overall I loved the trip and would definitely book another tour again. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
A 'Taste Test' for future travel 6 , QLD, Australia, Jul 2016
The overall trip was pretty good maybe a little too short and very quick, however that was our choice and as they say it is merely a "taste test" for future travel to those locations. The tour guide and driver "Alyssa and Sergio" were just great and very patient particularly in times when we were caught up in traffic or roadworks. The other travellers ...read more particularly the Aussies were fun to be with, lots of laughter and frivolity. Of course there are always a few in any situation that will not mix or adhere to the coach seat rotations but that ended up being in our favour as the Aussies stayed at the back of the coach and had a great time, and I am sure Alyssa can verify with our sense of humour but handled it well. Loved the places we visited absolutely beautiful my favourite Lucerne, and a close second would be Innsbruck/Boparte (equal). I thoroughly enjoyed the tour although it was go...go...go but saw lots that we probably wouldn't include in a normal trip and took lots of photos. Our thanks to Cosmos/Global Journeys - would definitely go with Cosmos again but a big thank you to Alyssa and Sergio - they made it work and were just so helpful and informative and great fun. The accommodation started out ok but slowly dropped in standard as we moved further into the trip but as far as overnight stays go it was ok.
Well organised guides & drivers 2 , NSW, Australia, Sep 2015
A great overview of Europe in a few days. Hectic but expected with what was covered during the tour. Well organised - good guides & drivers. Itinerary was well planned & covered many of the main highlights of Europe.
Quite amazed at the pace, good value for money 1 , NSW, Australia, Jun 2015
It was my first time to join a tour and was quite amazed at the pace. Although tiring, I really enjoyed it. There were 40 of us; it was a mixed group (probably youngest was 12 and oldest was 60 plus). The tour members were very cordial/friendly to one another and were punctual so we were on time for the tour. Alyssa was an excellent tour director and ...read more so was the coach driver. The only downside was the Venice gondola excursion. I thought there would only be two on a gondola as shown in brochures and you have a leisurely ride on the river with a serenade. There were six people (too crowded) and too many boats that it took away the 'romance' aspect of the excursion; too commercialised. Overall it was good value for money.
Value for money and fun holiday! 2 , NSW, Australia, Jun 2015
This was our first land tour and we found it to be good value for money! We loved the Rhine river cruise and the shopping time allotted to us in Lucerne. Our tourmates were friendly and fun to be with, the tour guide was very knowledgeable and kept us on schedule. We felt like we were a big family comprising of various nationalities.

The dinner ...read more in Paris was one of the highlights (being serenaded while enjoying our delicious cuisine)...The glass blowing was fantastic! I was able to buy some precious jewelries from that store. Although tiring, it was a wonderful and memorable experience that we will deeply treasure.
Beautiful scenery 1 , Australia, Oct 2014
Beautiful scenery, some days jam packed, but others a bit more laid back. Optional excursions that I took were great, included excursions especially Neuchwanstein were excellent. Most accommodation was good, some bathrooms in the accommodation needed improvement. The hotel in Paris is also a bit out of town which made doing your own thing a bit more ...read more tone consuming. Tour guide and bus driver were fantastic and reality tried to make the holiday enjoyable for all :-) (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Very happy both with Global Journeys and Cosmos 1 , Australia, Oct 2014
The trip went very well. We were very happy both with Global Journeys booking all of our trip and with Cosmos on the tour. All of the Cosmos staff were very nice and helpful. The highlights we both thought were Bavaria, Austria and definitely Switzerland. Thanks for all of your help. (Ed: Review based on slightly different itinerary. Trip name and itinerary ...read more updated this season)
An excellent tour! 1 , Australia, Sep 2014
Right from my first contact with Georgie at Global Journeys, I felt that all would work out. Being a first time overseas traveller using prebooked tours I was very pleased with the whole experience. The tour guide, Amanda, was excellent! She was full of information on the trip as we went was friendly and overall ran an excellent tour!
Very much enjoyed the tour, optional tours a little overpriced 2 , Australia, Aug 2014
The tour was very much enjoyed and we met some great people on the tour. I feel some of the optional tours were a little overpriced.
Service from Global Journeys was second to none 1 , Australia, Jun 2014
On balance everything was great; however, I am not convinced that some of the extra activities that we decided to do while on the tour were value for money. This is mainly in relation to activities that included food and entertainment, I felt all in all they were not good value for money. I would also however say that when we decided to go on another ...read more tour, we will go directly to Global Journeys as the organisation professionalism, and service were second to none. (Ed. Thanks Mark! Review based on slightly different itinerary. Trip name and itinerary updated this season)
Would travel with Cosmos again 1 , Australia, May 2014
This tour was great. It is fast paced but you get to see a lot across many countries in the time available. The Bernina express trip was great with snow on the mountains. Only down side to the tour was the transfer from London to Dover ferry. Both directions the bus was cramped and not to the standard of the rest of the Tour. I would recommend to others ...read more staying on in Paris and not returning to London. Our time in Paris was a bit rushed and more time at the Montparnasse tower along with a bit more time to get ready for the cabaret would have been good. In saying that we did do all the optional tours. Great bus and driver with very knowledgeable tour guide. I would travel with Cosmos again. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Excellent value for money 1 , Australia, Apr 2014
Let me begin by saying - I really loved the trip and as is always the case (with me anyway) it's never long enough! The train ride on the Bernina Express was exceptional and the scenery just breathtaking. We were lucky enough to have mostly sunny days on our tour, although we had a lot of wind and rain in Paris when we arrived at the end of the trip, ...read more but still had a great visit doing as many Tommy Tourist things as time and weather permitted. Unfortunately the pace of the tour only allowed for very short visits to some places (which we knew before choosing this trip) but it certainly gave us a great whirlwind tour of several countries. The only suggestion for improvement I have is that perhaps the tour could have been extended by a day/night with a 2-night stopover halfway through just to allow clients to get their breath and have some catch-up time! Overall though, excellent value for money, great hotel choices, the driver (Jean-Claude) was exceptional and our Tour Director (Iris) - what can I say, she was just the best! (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
A great holiday and look forward to touring with Cosmos again 1 , Australia, Apr 2014
I have to thank you for getting us on this tour which was fantastic. Mavis and I enjoyed every minute of it though it was tiring at times. Our thanks go out to Cosmos for a tour so professionally organized to the very last detail. The Hotels, meals and staff at every stop were so friendly and helpful. Our thanks to our Tour Guide Jean who held the group ...read more together with her immense wealth of knowledge on all places we visited. She truly is an asset to Cosmos - we wish her every success in her career. All in all we had a great holiday and look forward to touring with Cosmos again. Kirby, thanks once again for having done the ground work and keeping in touch to make sure that we had all documents etc. before we left Australia. Will be sure keep in touch and recommend Global Journeys to our friends and family.
Thanks for the service and great memories 0 , Australia, Sep 2013
It was last minute decision to go on a Taste of Europe Tour, Global Journeys and Michelle were more than happy to help with last minute bookings and rush through our schedules. Tour itself was fantastic enjoyed beautiful weather while we were there, very lucky. Tour guide was great explained everything and was a delight to spend 8 days with, accommodation ...read more good although some parts could be better but overall ok. Would not hesitate to book with Global Journeys again. Thanks for the service and great memories from our trip. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
We greatly enjoyed the tour 0 , Australia, Sep 2013
Georgie's friendly professionalism was much appreciated and we will consider using Global Journeys again. We greatly enjoyed the tour and the on-board commentary of our exceptionally knowledgeable and helpful tour guide, Flo. Accommodation was generally adequate and we were pleasantly surprised by the comfort and location of one or two of the hotels. ...read more (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
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