Global Journeys protects the privacy of all of our customers when visiting our Internet Web site, www.globaljourneys.com ("the Web site").
When you enquire or make travel arrangements with Global Journeys and you provide information about yourself, we use this information to complete your booking, fulfill any customer service requests and provide promotional information via email. We do not share this information with outside parties except to the extent necessary to complete your booking and fulfill your travel arrangements.
Such other parties may include, but shall not be limited to, appropriate airlines, credit card merchant services, and our reservation systems.
These service providers will disclose information about your traveler profile to hotel, airline, cruise, rental car, and other travel suppliers whose products you have purchased. Although Global Journeys attempts to select travel suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on www.globaljourneys.com. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
We use your physical address, email address or telephone number to respond when you submit an enquiry or suggestion.
Global Journeys may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to us, or to others. We may also disclose your information when we believe the law requires it.
The importance of security for all information associated with our customers is of utmost concern to us. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. In order to protect the information stored in our systems, we have implemented security measures, including data encryption technology and firewalls.
When you book tours on www.globaljourneys.com a secure server is used. Global Journeys uses industry standard data encryption for transmission of any personal information including credit card details you provide online. Known as SSL (Secure Sockets Layer) protocol, you can check this is active by looking for the padlock symbol on many browsers. SSL allows a secure connection between your web browser and our web server, using a private (or secret) key to encrypt the information.This encryption provides greater consumer protection than many forms of offline credit card payment.
Global Journeys makes no warranty in respect of the effectiveness of encryption used and Global Journeys is not responsible for events arising from unauthorised access of the information you provide.
If you choose to pay by credit card, your card details are not stored by Global Journeys. They are temporarily passed via a 128bit SSL connection to our Merchant provider (EWAY) who transacts the payment directly with our bank (NAB in Australia & ANZ in New Zealand).
Global Journeys collects information about you that you voluntarily provide. Although some information is needed in order to process and fulfill travel requests, many areas of www.globaljourneys.com can be accessed without providing any personally identifiable information.
To make travel arrangements; we will collect personal information from you, including your name, your mailing address, your phone number and email and payment information, including your credit card number, card type, cardholder name, expiration date, and billing address. Personal information may also be requested when you become a member, for sweepstakes entry, to receive newsletter or special information, or to receive a copy of a brochure. Global Journeys collects this information such as your full name, email address, and/or contact information whenever you contact Global Journeys or provide feedback through www.globaljourneys.com
Global Journeys collects certain technical information from your computer each time you request a page during a visit to www.globaljourneys.com . This information is collected from your computer's Web browser to enhance your experience on our Web site and may include your IP address, operating system, web browser software (e.g. Safari, Firefox or Internet Explorer), screen resolution, and referrer Web site.
Promotions that run on our Web site may be sponsored by companies other than Global Journeys, or may be co-sponsored. Some or all data collected during a promotion may be shared with the co-sponsor(s). If data will be shared, you will be notified prior to the time of data collection or transfer. You can decide not to participate in the promotion if you do not want your data to be shared.
You may receive emails from us about special promotions, feedback, contests, tour specials, trip information, or other travel opportunities with Global Journeys. To assess the effectiveness of these emails, we may attach a Web beacon that provides confirmation when you open an email from www.globaljourneys.com . This only occurs if your computer supports such technology.
If you have questions or comments about this privacy & security policy, or if you are concerned that we have not followed the principles set forth in this policy, please send an email to us at firstname.lastname@example.org write us at: Global Journeys, Attention: Online Coordinator, P.O. Box 1667, Noosa Heads, QLD 4567 Australia.
This Privacy & Security Policy was revised and posted on www.globaljourneys.com on July 1st, 2014. Global Journeys may, in its sole discretion, revise this policy at any time and all such revisions shall be effective when posted. No prior notice of changes will be posted or emailed to users. Use of the Web site after such changes are posted shall constitute acceptance of such changes.