Our Cruise was the first of the season on a ship which had just come out of a major upgrade and had a new crew. It was clear that things were not quite 100% with plywood where there should have been glass on stairs and some of the evening meals were very slow and a bit chaotic. We did however enjoy the cruise and these minor issues were easily overlooked. The crew did try very hard to satisfy everybody and the tour director was excellent. I'm sure that when the ship is completed and the crew are more experienced in operating together that this cruise would be very good.
The cruise with Scenic as usual was great, places visited and tours were very well done by Scenic. The ship had just had a refit and this was their first cruise, not up to Scenic's usual standards as staff were new but improved as the trip continued.
The cruise was very well organized by Scenic, the ship’s crew were very helpful and the shore excursions were very good with excellent local guides. Most helpful was the ‘Scenic Tailormade’ provided to every guest to use when ashore. This device enabled guide commentaries to be heard clearly no matter the distance from the guide and also made it possible to choose your own itinerary at your own pace with the use of Scenic’s GPS Guided Tour system. A particular highlight on the cruise was the guided tour of the Palace of the Popes in Avignon and the return there in the evening for an excellent classical concert.
Disembarkation at the end of the cruise was very well handled even for guests leaving independently for whom taxis were ordered and luggage taken to the taxi. We would be happy to use Scenic on a future river cruise but would not book on the bottom deck where the cabins are very restricted in space and storage. Weather was good in September, except for one wet morning, but strong winds prevented much use being made of the upper deck. We are Australian and about 80% of our fellow travellers were from Canada but we all got on well together. The original booking with Global Journeys was very smooth and we recommend the company to other travellers.