Will someone be available to assist me at the destination?
On Monograms independent holidays, we provide you with the services of a Local Host, giving you peace of mind that someone is there for you during your holiday. Local Hosts provide area expertise and insider information, and are available to help answer questions, arrange excursions and city sightseeing, give directions, and direct you to the activities that interest you most for a truly personal, one-of-a-kind vacation.
Is sightseeing included on a Monograms holiday?
Sightseeing is provided in each city. Sightseeing varies by region and will be provided by a Monograms representative or by a local operator. Please see the itinerary pages for full sightseeing details for each Monograms holiday.
Are meals included on a Monograms holiday?
Breakfast is provided. In general, lunches and dinners are not included, so the choice is yours.
How does transportation between cities work on a Monograms holiday?
Transportation between cities is either included in the package price or available for purchase and can be by plane, train, motorcoach, ferry, or rental car. Transfers during your vacation to train stations are included. On vacations where flights are required to get from one city to another, passengers who did not purchase intra-vacation flights from Monograms will be required to provide flight information for transfers.
What size can my suitcase be?
We recommend your luggage does not exceed the dimensions of 76x53x28cm or weight exceeding 22kg. Air carrier restrictions may vary from the limitations listed above. Size and weight limitations for carry-on and checked baggage vary from airline to airline and even according to destination, and are becoming more restrictive.
When can I purchase additional activities & excursions?
A complete listing of addtional activites & excursions you may want to consider will be available in your travel documents. You may choose to purchase these Activities & Excursions in advance; some may be available to purchase from your Local Host while on holiday.
What size are triple rooms?
Triple rooms are the same size as a twin-bedded room (a room with two separate beds of any size). They will have beds to accommodate three people; however, we cannot guarantee that there will be three separate beds. If there are only two beds, a rollaway may be requested but cannot be guaranteed.
When will I receive my Trip Planner & Accessories?
Travel documents, including any air tickets or itineraries and other information, are sent approximately two to three weeks prior to departure provided full payment has been received. Vouchers may be required for additional Activities & Excursions purchased through Monograms. Instructions for voucher retrieval will be included with your excursion order confirmation.
Do Monograms cater for familys & young travellers?
Travellers under 18 years old on the scheduled departure date must be accompanied by an adult and share the adult’s accommodation for the duration of the holiday. Children of all ages are eligible to travel. Land arrangements for infants under two years of age are free of charge, providing parents pay hotels directly for special arrangements (eg. Food, cot, etc.). Children aged 12-17 receive a 10% discount off the land tour price (not including internal air travel). Children aged 11 and under receive a 25% discount on the land tour price when sharing accommodation with one adult.