When can I expect to get my travel documents & itinerary?
Travel documents, including any air tickets, tour itinerary, hotel lists, and helpful hints and other information are sent approximately 20 days prior to your tour departure. Your Global Journeys Travel Advisor can organise these earlier if you are travelling before your holiday starts.
Who else will be travelling with me?
All our guests share a passion for travel, fun, adventure and discovery. Ages range from young to mature with an average of mid-50s, travelling either solo, as couples, families or with friends and join us from all over the English speaking world.
How many people will be on tour with me?
With only 40 guests on our premium tours instead of the standard 53, Insight clients enjoy a more personalised service. In a smaller group, you'll be closer to your local guide for a more in-depth experience, you'll spend less time waiting to get into sights and it will be faster checking into hotels with your luggage arriving quicker to your room. Insight groups are smaller, more intimate and more friendly.
Will my coach journey be relaxing?
We ensure your comfort when travelling by planning plenty of rest stops during each journey. There's also an on-board wash room on all touring coaches (except in Morocco). Seat rotation each day guarantees everyone gets to enjoy the great views, while travelling head and shoulders above the other traffic. By leaving the driving to us you avoid wasted time planning routes and negotiating traffic. We'll even take care of the expensive items like refuelling, paying tolls and parking charges, and more.
Do Insight coaches have wifi?
Complimentary Wi-Fi is available now on our coaches in many countries. The on-coach Wi-Fi uses the 3G mobile phone network - which means connection will be slower than standard broadband and at times may not be available. It's perfect for sending emails and keeping in touch, but not strong enough for streaming video or large photo uploads. The included free data allowance is 100MB per person per day which is sufficient for most normal usage (sending emails etc). Free Wi-Fi is also available in many of the hotels we stay in.
How much luggage can I bring?
Due to limited coach capacity, a single bag is allowed with dimensions not exceeding 30.5" x 22" x 12.5" (77.5 x 56 x 32cm) and weight not exceeding 30kg (66lbs). Carry on hand luggage is restricted to one piece per person, not exceeding 12" x 11" x 6" (30 x 28 x 14cm) to fit under your coach seat or in the small overhead compartment. Carry on hand luggage handling is the responsibility of each guest and must be taken on and off the coach by you each day of the guided holiday. Watch the video below for more information.
Will the coach be modern and comfortable?
Yet another exclusive feature of an Insight premium tour is the incredible space and comfort you'll enjoy when travelling. Our luxury coaches have been specially reconfigured with fewer seats, you'll relax in style whilst enjoying up to twice as much legroom then on a standard touring coach - on every departure with no extra surcharge to pay. With Insight, it's not just extra legroom that each guest enjoys, there's also the extra window space. What's more, you can recline without crushing the person behind and you have more room for personal belongings and luggage (our allowance is actually higher than other operators). It's also quicker to embark and disembark, saving sometimes up to an hour or more on days when there are many stops!
Is there seat rotation?
Yes, your Tour Director will implement a seat rotation system, whereby all guests will rotate their seats on the coach daily. This allows for everyone to experience the spectacular views from different seats, and you'll have a better opportunity to get to know your fellow travellers.
I want to see all the main sights, but will I have time to explore on my own?
At Insight, planning the perfect tour is our speciality. Not only do we include the 'must see' sights, we carefully balance our itineraries to give you plenty of free time to relax and immerse yourself in the location. We design each itinerary with the perfect balance of planned activities and personal time to explore. We also give you the opportunity to personalize your trip with a range of Optional Excursions at competitive rates, which allow you to choose how you spend some of your time.
Are tips included?
On an Insight Vacation, some gratuities are included in the price of your trip: baggage handling, meal service for all meals listed in the tour itinerary, and hotel service charge. Room service, however, is not included in the tour price. Tips are customarily given to your Tour Director, Driver and Local Guides at your discretion. The recommended amounts are: Tour Directors EUR4 per day, Drivers EUR2.50 per day and Local Guides EUR1 per day. The option to prepay these tips prior to departure is possible. Please ask your consultant to include this in your quote.
What is an 'Optional Activity'?
These are activities that we do not automatically include but are offered at the start of your tour designed to enhance your travel experience. Your Tour Director will have a list of available options and the appropriate costs. They are carefully programmed to coincide with the best highlights available at the time of your visit. It could be a seafood lunch in Venice, a concert in Vienna or a Grand Canyon Helicopter ride. A detailed list and costs can be found in your tour documentation.
Do you have a share program for singles?
If you wish to share with another tour member you can advise Global Journeys at the time of booking. Insight believes that travelling solo doesn't have to cost you more. We will try to match you with someone of the same sex in order to avoid having to pay the single supplement. If we are not able to provide a suitable room mate, we will provide a single room at no extra cost.
What is Gold Seal Protection?
Gold Seal Protection is designed to provide you with peace of mind. For $99 should you choose to cancel your guided holiday for any reason, prior to 30 days from departure date, Insight will refund your deposit and/or guided holiday payment. Gold Seal Protection must be paid with the deposit and cannot be added at any later date. If you wish for us to include this protection in your quote, please let us know when completing your 'Quote Request'.
Do you accommodate special needs?
We make every effort to accommodate any special needs requests, whether it be a dietary restriction or a physical limitation. In order to accommodate your needs as best as possible, we ask that you let your Global Journeys Travel Advisor know at time of booking so we can assess the request and see how and where we can accommodate you.We may ask you to fill out a form depending on the request in order for us to assess how and if we can accommodate.
Can I have laundry done?
Most hotels do offer a laundry service and in some cities Laundromats are also available. However, it is a good idea to try and pack enough clothing to avoid having to do laundry, as it can sometimes be costly or inconvenient.