Our driver and guide [Linda] made this holiday. Both her knowledge and information was the highlight of the trip. The ratings speak for our enjoyment. I usually do not fill out feedback requests but I felt both Global Journeys and Linda especially deserved the appreciation.
We chose the North Island of New Zealand to experience the places we were interested in. It did this and more. Only regret was that the hangi seemed staged; because it wasn't in an authentic Maori village.
Great holiday with coach, boat and rail travel. Highlights included overnight stay on Milford Sound, Franz Josef Glacier, Skippers Canyon tour, Haast River Jet Boat and Glow Worms Cave. Optional tours were good value. All accommodation was of a very high standard as were the breakfasts and dinners they supplied. Lunches were at own expense but the guide was always knowledgeable about the choices/venues available.
The small group was convivial and there were great guides on all excursions. Wildflowers, snow capped mountains, pristine lakes and rivers made every turn spectacular. From initial booking enquiry to final transfer we experienced exceptional service and highly recommend these operators.
Our recent tour of New Zealand's North and South Islands on a Grand Pacific small group tour exceeded our expectations. A significant highlight was a better understanding of the Maori culture and the history of the early settlers on North Island. Our visit and tour of the Waitangi Treaty Grounds, the location of the treaty between the Maori tribes and the British in the Bay of Islands was a memorable experience. The overall tour itinerary was well balanced and the scenery throughout both North and South Islands was stunning and ever changing.
Travelling in style in an Ultimate New Zealand small group coach made for comfortable travel throughout the tour. The overnight hotel accommodation and service provided was excellent without exception. The itinerary balanced travel, excursions and free-time to enjoy additional optional activities really well. Having good weather for most of our 19-day trip added to the enjoyment which included a pleasant transfer by sea through the Marlborough Sounds to Picton.
For those planning to tour New Zealand we recommend viewing the video "Shadowland" to wet your appetite with stunning views of Fiordland. My wife and I rated our New Zealand Holiday better than our trip to Canada a few years ago.
About Grand PacificWhy you should choose to travel with Grand Pacific on your next holiday
Each Grand Pacific Tours' Coach Captain has been handpicked for their expert knowledge and extensive driving experience. Ongoing training guarantees that the Coach Captain is on hand to assist you with every aspect of the tour, from handling luggage to booking optional tours and ensuring you are settled in at the end of the day. Enjoy professional commentary including numerous facts and figures, myths, legends and many laughs along the way. On selected tours an experienced Tour Guide will also accompany the tour. They will set the scene of what is in store each day and provide advice and recommendations throughout your journey. Their friendly nature will ensure everyone feels welcome, relaxed and that your holiday is a memorable experience.
Sit back and relax on a modern, 48 seater coach featuring panoramic windows, air conditioning, reclining cloth trim seats, CD and DVD player, entertainment system, lowering devices, air bag suspension, restroom, two door access and cold water storage. Traveller comments on the vehicles utilised by Grand Pacific Tours can be described in one word - "Excellent". The Ultimate Coach is in a class of its own. Two brand new vehicles have been purpose built for Grand Pacific Tours boasting a cutting edge design complete with the latest finishes. Catering for small group tours, the vehicles boast only 20 luxury leather seats on a full size vehicle. On board, the business class treatment extends to a wide range of features.
Relax in Style
Grand Pacific Tours provides three standards of accommodation in line with the positioning of each tour and its price range - Quality, Superior and Premium. The quality hotels used on the Affordable Tours are rated 3.5 stars and represent excellent value for money, offer clean and comfortable surroundings plus genuine kiwi hospitality. Superior hotels are utilised on the Signature Tours and represent a 4 star rating. All properties are centrally located and offer high quality service and facilities. Grand Pacific have carefully handpicked a collection of stylish 4.5 star rated hotels to be part of the Ultimate Small Group Tours experience. You will be treated to a very high standard in each location. Regular inspections and ongoing evaluation ensures each property continues to exceed the high standards and levels of service we require. Each of the hotels used offer a premium level of comfort, extensive guest facilities and excellent location.
Added Attractions - We've Got New Zealand Covered
On a Grand Pacific Tours coach holiday you will visit a vast range of iconic attractions that are included in the itinerary. The list of attractions is extensive and covers a range of experiences from the Hole in the Rock Cruise in the beautiful Bay of Islands to the world renowned TranzAlpine rail journey in the South Island. Being a New Zealand specialist allows us to build solid relationships with our key suppliers and confirm arrangements exclusive to Grand Pacific Tours. A key example of this is on the Milford Sound Cruise where our travellers enjoy reserved seats on the Top Deck for premium viewing. Whilst travelling with a group, it is still important that your holiday is a personalised experience. One guide per 24 travellers has been confirmed for any guided tour inclusion.
Throughout your New Zealand holiday you will have the opportunity to enhance your tour with what we call 'icing on the cake experiences'. Optional Tours provide a unique and unforgettable highlight in each of the regions that you travel through. You may wish to enjoy the thrill of a jet boat in scenic Queenstown, take a flight over the captivating Fox and Franz Josef Glaciers, experience a scenic helicopter flight over the crystal clear turquoise waters in the Bay of Islands or relax and unwind in the hot mineral pools in the geothermal town of Rotorua, just to name a few. You will receive an Optional Tours Directory prior to leaving home so you can plan ahead. Whilst on tour your Grand Pacific Tours crew will be on hand to assist with making these bookings.
Grand Pacific FAQ'sSome of the frequently asked questions Grand Pacific receive from their clients
Can I book directly with Grand Pacific Tours?
Grand Pacific Tours is a wholesale Tour Operator and as such we do not take direct bookings. Any of our holidays can be booked through Global Journeys (our #1 Agency), who can give you the best advice on all of your travel plans.
Are all tours guaranteed to depart?
Yes, all of our tour dates are guaranteed to depart.
What documentation will I receive?
This depends on the touring style you are booking. You will receive paper documents in a complimentary leather travel wallet as well as luggage labels and a useful booklet containing valuable holiday information. You will also receive a map of the region you are visiting when you get on tour.
When will I receive my travel documents?
Documents for Grand Pacific guided tours are delivered to the hotel or address you are staying at prior to your tour depending on the tour type chosen. We also provide you with a tour itinerary and arrival instructions by email, once we have all your flight information and personal details.
Can merchandise be purchased once in New Zealand? What if I order a jacket and it is the incorrect size?
Merchandise needs to be added at the time of booking (or prior to final monies being paid) and can't be purchased once on tour. You will receive your merchandise as part of your documentation pack approximately 2-3 weeks prior to departure. If the jacket is an incorrect size then it can be returned and an alternate jacket can be sent. A $10 postage and handling fee is required for any jacket exchanges.
Who travels on Grand Pacific tours?
Our tours are geared towards the senior market, therefore most of our travellers are between 55-80 years of age. We do of course have clients travelling that are either younger or older than this average age. Due to the nature of our tours we have found that children under 5 years of age are not suitable to travel on our tours. We do offer child rates for children between 5-11 years of age.
How many other people will I be travelling with?
Grand Pacific Tours have a maximum capacity of 48 people per tour. Small group tours have space for a maximum of 20 people per tour.
Do I need to tip my Tour Director, Driver or Driver guide?
New Zealanders, like Australians, do not depend on tips for their income, however tipping in appreciation for extra-special service is at the discretion of the visitor.
How many suitcases can I take?
Travellers are entitled to carry one suitcase per person, with the total sum of its width, length and depth not exceeding 140cm and weight 20kg (44 pounds). In addition to your suitcase, you may also carry a handbag and/or camera case onboard the coach.
What should I wear?
Plan to wear much the same as you would in Australia, but take layered clothes to put on or off as required. Remember the seasons are more pronounced and the weather is more changeable. You'll need warmer clothes than at home in Autumn. Coastal areas in summer are usually warm enough for you to go out in the evenings without a jacket, but carry a light jumper or jacket in case the weather turns cooler. Also include a light waterproof jacket.
Arrival & Departure InformationWhat happens when you arrive at your destination, including information on airport transfers with Grand Pacific
Travel in Style
Grand Pacific Tours offer a range of stylish accessories that will complement your documentation pack. These items offer great value for money and will be a memento of your New Zealand holdiay for many years to come. Order any of these items with Global Journeys at the time of booking, as they are not able to be purchased on tour.
Free Airport Transfers
Grand Pacific offers a hotel or airport transfer at the start and end of your tour, or in-conjunction with pre or post accommodation booked with Global Journeys & Grand Pacific. All flight information must be given to Global Journeys at least 6 weeks prior to departure so that transfers can be booked. If you book your own pre or post accommodation then transfers cannot be included.
Terms & ConditionsYep, all the boring small print! We still recommend you read it though, as no one likes surprises!